Exceptional Service Recognition
To the Team at: AIR SOLUTIONS INC.
We would like to take this opportunity to say “Thank You” for a job well done. We have received a compliment on the excellent service that was provided to this customer in regards to your technician going the extra mile to satisfy the home owner.
On behalf of our Service Network Approval Department, we sincerely appreciate the quality customer service and the extra mile that was taken to accomplish this task.
Your efforts were noticed and we thought this would be a perfect time to tell you so. Thank you for being an integral part of our progress!
Ms. K. Douglas
Service Network Management
Cross Country Homes Services
"A great father-son (Tom Sr. and Tom Jr.) outfit with trustworthy long-time employees. Reasonable prices and honest, nice people. They did the central heat and air in my house and in my rental. I have referred them to a bunch of people, and all are always extremely pleased. If I can't say something bad about a contractor, they MUST be great!!" ~ Mike S., Sacramento, CA
"Excellent customer service. LOVE the online scheduling option. Go to their website and schedule your own appt. I had to call of course during a little heatwave when the AC went out in my tenants unit. They came out the next day. Diagnosed the problem, fixed it and sent me an invoice and payment option via email. Very easy to use and impressed with the automated option." ~ Coral H., Sacramento, CA
"Called these guys for a second opinion after another repair shop declared my heater too old to be worth repairing (admittedly the heater is over 20 years old).. Richard took the time to actually look at the problem (short cycling) and diagnosed the problem as a malfunctioning thermostat in the house. Not a heater problem at all. They replaced the thermostat and we once again have heat!
Turns out we used to use them before they changed names (there were Hazen's as I recall) and we lost track of them. We will not lose track of them again when we have a problem!!!" ~ Carl Y., Sacramento, CA
"Thank you for your prompt, professional and friendly service. Tommy was great." ~ Sandi B., Sacramento, CA.
"I'm sending you this note to Thank You and ALL of your staff for helping out with my "Home Invasion". The hotel is now closed to all critters.
Your kindness and sensitivity was very much appreciated. I hope that you, your staff, and Air Solutions have a great year! Thank you for helping! P.S. The warm home feels wonderful!" ~ Marilyn C., Sacramento, CA